Refund policy
Last updated: 10/04/2026
At BrevioCare™, we want you to feel confident in your purchase. If you are not completely satisfied, we’re here to help.
30-Day Return Policy
You have 30 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be returned in its original packaging
Return Process
To initiate a return, please contact us at:
Once your return request is approved, we will provide instructions on how to send your item back.
Returns must be sent by mail to the address we provide.
Return Shipping
- No return fees are charged by BrevioCare™
- However, return shipping costs may be calculated depending on your location and carrier
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status.
If approved:
- Your refund will be processed to your original payment method
- Please allow up to 14 business days for the refund to be completed
Non-Returnable Items
For safety and hygiene reasons, certain items may not be eligible for return if used or opened.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue.
We will resolve the issue as quickly as possible.
Late or Missing Refunds
If you haven’t received your refund after 14 business days:
- Check your bank account again
- Contact your payment provider
- Contact us at 📧 support@breviocare.shop
Contact Us
If you have any questions about returns or refunds:
BrevioCare™
📧 Email: support@breviocare.shop